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Airport Shuttle Driver

Portland, OregonFull-time
About the Job
Be the First Smile Guests See in Portland.

Do you enjoy driving, meeting new people, and creating a welcoming guest experience?

The Holiday Inn Portland Airport is looking for a friendly, dependable, and service-focused Airport Shuttle Driver to join our hospitality team. In this role, you’ll safely transport guests to and from Portland International Airport while delivering outstanding customer service that leaves a lasting first impression.

This is more than just a driving job — you’ll play an important role in creating a clean, welcoming, and helpful environment for our guests throughout the hotel.

What You’ll Do:

Guest Transportation & Service:
  • Safely transport guests between the hotel and Portland International Airport. 
  • Greet guests warmly and assist with luggage. 
  • Provide excellent customer service and local area information. 
  • Communicate with the Front Desk regarding shuttle schedules and guest needs. 
  • Help create a positive arrival and departure experience for every guest.
     
Vehicle Safety & Maintenance:
  • Conduct pre- and post-trip vehicle inspections. 
  • Maintain cleanliness and professional appearance of the shuttle vehicle. 
  • Follow all traffic laws, safety regulations, and hotel procedures. 
  • Report maintenance or safety concerns promptly.
     
Hotel Guest Support During Downtime:
When not actively driving, you’ll help maintain a welcoming guest environment by:
  • Assisting guests with directions and general requests. 
  • Helping maintain cleanliness in lobby and entrance areas. 
  • Picking up debris or trash when needed. 
  • Supporting lobby presentation and guest amenities. 
  • Providing visible guest service support throughout the property.
     
What We’re Looking For:
  • Open Availability - Early Mornings, Evenings, Nights, Weekends & Holidays.
  • Friendly, outgoing, and guest-focused personality.
  • Valid driver’s license with a clean driving record.
  • Ability to meet insurance and background check requirements.
  • Strong communication and professionalism.
  • Dependable and punctual work ethic.
  • Ability to work independently and stay productive during downtime.
  • Previous hotel, transportation, or customer service experience preferred.

Physical Requirements:
  • Ability to lift and assist with luggage up to 50 lbs. 
  • Ability to sit for extended periods while driving.
  • Ability to stand, walk, and assist with light cleaning tasks as needed.
     
Why Join Our Team?
  • Work for a globally recognized hospitality brand.
  • Hotel discounts through IHG Hotels & Resorts.
  • Supportive team environment.
  • Opportunity for growth within hospitality operations.

Apply Today:
If you enjoy helping people, take pride in safe driving, and want to be part of a hospitality team that values guest service and teamwork, we’d love to meet you.

Equal Opportunity Employer:
We are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to any protected status under applicable law.